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Welcome
to NWR! We hope this website answers many of the questions
that may occur as you assist patients with their appointments,
your choices of imaging options and searches for related
imaging information. Presently serving over 1000 dental offices
in the Puget Sound area, we look forward to customizing
our services to the needs of your practice. All of us at
NWR consider ourselves to be your staff offsite, and are
concerned with maintaining your long term patient and referring
office relationships. Thanks for the opportunity to serve
you! |
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Importance
of accurate prescriptions.
When your patient calls for an appointment, NWR staff review our information base of referring doctors' preferences. If
you would like to set up a new prescription or review your
standing prescription in our database, please call the closest
lab. Changes can be made immediately, and will be relayed
to all other NWR labs so that all your patients will be
taken according to your diagnostic needs. By law, a written,
signed prescription must be presented before radiographs
can be taken. If a patient presents without a prescription,
we will do our best to reach you or a member of your staff.
Please feel free to send your prescription using our Online
Prescription Form.
Prescriptions and Appointment Requests
Online.
Prescriptions may be submitted online through our Prescription
Form. We will consider this your signed order for imaging
services. Please continue to advise your patients about
the importance of this imaging appointment and quote the
fees for the services. It is recommended that you keep a
copy of this form in your patient file, just as you have
kept the NCR copy of your written prescriptions for future
reference. You may also use the Appointment Request Form
to submit patient information to the lab of your choice,
or encourage your patients to do so independently. We strongly
recommend that you obtain the patient's permission, print
out and give the patient any information you submit online.
Requests for Appointment will be answered within 24 hours
by e-mail.
Concerns about x-rays.
It is helpful to ask patients and parents if there are any
concerns about radiographic exposure. Patients are usually
receptive to a doctor's reassurance about the value of radiographic
information, accurate treatment planning, and the small
risks of exposure. You may wish to refer your patients to
the Frequently Asked Questions.
Availability of appointments.
The first available appointment time is offered to each
patient. An appointment is usually open in one of our
labs within 24 hours. NWR staff will respond to patient convenience
as well as your need for the records. It will be helpful
to stress the need to obtain a records appointment as soon
as possible.
About payment.
Please be certain your patients are advised about the cost
of the services you have prescribed. Although NWR does not
accept insurance as payment, we are happy to provide an
itemized receipt and help your patients submit claims to
an insurance carrier. We accept Visa and Mastercard. It
is a courtesy to also advise patients that payment will
be due at the time of the x-ray appointment, unless you
have authorized these services to be billed to your office.
Turn around time.
A complete set of your records will be delivered to your
office via UPS on the third business day following the patient
appointment. Digital files can be available sooner. Please
call for information about our VPN services.
Interpretation.
Several Oral Radiologists are available to provide interpretation
of radiographic views. Interpretations can be ordered
by prescription. |
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